Help and FAQ’s

Welcome to Saverr.com help. View answers to your queries, browse other help topics, help yourself with self-serve links, or contact customer support.

What’s Saverr all about?

Stores pay us a fee/commission when you purchase from them. We then forward this fee over to you. It’s as simple as that. We make money on achieving targets and sales. Win-Win for everyone yes? Stores get valuable Clients, You get a great deals and savings and we get a warm fuzzy feeling inside (and a little money on the side of course) d phrases in this Privacy Policy have the same meaning as in the Saverr Account Holder Agreement.

 

 

Why should I use Saverr?  

Shop through Saverr, and earn up to 25% cashback at your favorite stores. How? Well the answer is very simple. Stores pay us a fee/commission when you shop. We then share the fee directly with you – isn’t it simple.
Incredible deals don't end with cash back. We search for cut-rate coupons and exclusive offers plus amazing deals on hot products. You can even club some of our deals together. Save big by using coupons and getting cash back at the same time! You really can save a lot.

Best of all, we never xge a membership fee. We just send you the money that is owned by you via Cheque. And yes don’t worry we send them without any unwanted attachments.

 

 

How do I join Saverr?

If you wish to join the website all you need to do is giving us your email address and register on the website.

Now the next question you would be thinking is why we need your address. Well it’s just that we can contact you when you have earned sufficient money for a payout. You can start shopping and earning cash as soon as you’ve signed-up.

 

Don't have a password?

When you are here to create a new account, it will ask for a password. If in case you forget your password you can use the “Forgot Password” link to request for a new password and reset it any point of time. Please note that this link will only be valid for 30 minutes.

 

How do I make sure that I am earning cash back? 

Purchases you make at Saverr stores are only credited if you start your shopping session at Saverr.com or another Saverr service (like the Saverr  toolbar – Coming soon) and click to a store via a Saverr link.

As much as we'd like to give you cash back even if you do not start shopping via an Saverr link, we have no way of proving you are our member to the store without your click.

If you click through Saverr and make a purchase, then surf elsewhere on the Web and return to that store and make a second purchase, your second purchase will not earn a cash back reward. (You must click through a Saverr link every time you shop at a store site.) If you use multiple windows on your browser, the window in which you shop at the store must have come from a Saverr link. Also, while virtually all product purchases at the stores are eligible for cash back, there are a limited number of products that do not qualify for cash back. Please read offer details carefully to avoid confusion.

 

 

Can I use Saverr if I live outside the India?

Unfortunately we’ve pay-out system in India. We’ll let you know if there’s a change in our policy in the near future.

 

What if Saverr doesn't offer the store I want?

We work daily to ensure our members that they enjoy a variety of goods and services from quality stores. If you would like to recommend a store, simply contact us and inform us about the store you’d like to see in our stores. We will help in every possible way to add your preferred store.

 

 

What if I want to return or cancel an order?

This is subject to the return policy of the store from where you purchased. If you return or cancel an item, we have to return any cash back earned from that sale. Exchanges also usually return the cash back awards. In the process of an exchange, the store would annul the old order and replace it with a new one. When the store creates the new order, it usually fails to capture the referral from Saverr and credit us a commission. To avoid losing cash back on an exchange, we recommend returning the merchandise and making a new transaction via Saverr.

 

 

What is the Member Referral Program?

Tell your friends and family about how easy it is to save big amount by shopping through Saverr. When someone you refer makes their first qualified purchase, we'll reward the member who referred them. Please remember we only allow one account per person, so you can't refer yourself. Visit our Invite a friend page for further information. 

FAQ’s

When do I get paid ?
It takes us anywhere between 30 to 90 days to get your payment from the Merchant, we send you a CashBack payment for purchases as soon as we get it from the Merchant. However we’ve limited the minimum payout amount to Rs.500 so that we can manage payouts more efficiently. The second your account balance reaches Rs.500 you can initiate a payout. We’ll send you your money immediately!

 

 

How  soon will I get my cashback when I make a purchase?
CashBack is not instant and payment takes, on average, Two to Three month for most merchants. So please be patient – it’s worth it!
Sometimes we do have merchants who do take longer to pay and it’s very frustrating when this happens. If your payment does take longer than average please be assured that your cashBack will be paid to you.

 

 

How do I actually get my money off this site into my account?
Assuming that the status of the transactions you are enquiring about is showing as “Validated” then we’ll go through our normal payment method. We’re constantly adding more and more ways to ensure smooth payments to our users. Currently our preferred mode of payment is cheque. We can also do an online bank transfer once your address has been verified with us. Alternatively you can use your account balance to rexge your phone for the relevant talk-time. Unfortunately we don’t provide payouts to Paypal, etc.

 

 

Why is there Such a Long Delay before my Cashback becomes Available?
Generally speaking, the merchants get invoiced for the cashback after the end of the calendar month in which the transaction occurred. This means that if your transaction was at the start of a month, then you will probably be waiting a longer time for your cashback than someone who purchased at the end of a month. Also, the tracking times vary from merchant to merchant. Some cashback’s happen within a week while some take up to 3 months. Unfortunately it is something we have no control over. We try our very best to pay our users as soon as the merchants clear payments on their end. In fact most credit card cashback schemes take up to or more than 6 months to come back to you.

 

 

Why has my Cashback been replaced with Zero?
If this has happened then I’m afraid it means that the merchant has declined your cashback for some reason. We try our level best to ascertain the reason for the same. Common reasons for rejection of a Cashback on part of the merchant are as follows:

  1. The purchase (or part of the order) has been returned or cancelled.
  2. There was a problem during payment
  3. Although the merchant has tracked your transaction – they have decided that it didn’t qualify under their Saverr  terms for some reason.

My Cashback has Tracked, but at a Lower Amount than Expected.
Firstly, has your Purchase Amount also tracked at a lower amount than expected? If so, please write to us.
If your purchase amount appears to be correct, but your cashback is lower than expected then it may be that the Saverr deal offered by the merchant has recently changed. Please do let us know so that we may change the rate shown – although our systems should pick up any changes pretty quickly.

We apologize if you feel you have lost out for this reason – but from time to time our rates may become out of date – and this is normally through no fault of our own, as we are not always informed when merchants change their rates. You should hopefully have noticed the discrepancy pretty quickly – in which case you should be able to return the item if the cashback was very important to you.

 

 

I can see no Mention of Transaction in my Account Pages.
Transactions may take a good few days to show up within your account pages.
If you have, however, already waited more than, say, 30 - 90 days and there is still no sign of your transaction, then the best thing to do is to submit a Missing Saverr Enquiry. The most common reason for a cashback not being tracked is due to your browser settings rejecting our tracking cookie.

 

 

All my tracking information isn't getting displayed correctly.
Different merchants operate differently. While some are up front in showing information, some choose not to. We try to show as much information about your transaction up front as possible. In case some of your transaction details fields are empty its simply because the merchant hasn't shared it with us. 

 

 

Why haven’t I received my money yet?
It unfortunately takes quite a while for your money to reach us from the merchant (Anywhere between 30 to 90 days on average) so we are most likely still waiting to receive your cashback ourselves. We estimate when your transaction will become payable on your account overview page and also on each individual merchant page. Rest assured we will for every single transaction that has been tracked and validated successfully.

 

 

Both my Purchase and Cashback have been reported as lower than expected. Why?
Some merchants will only pay cashback on the ex-VAT price and most won’t pay cashback on the Delivery cost. This can mean that you have a lower purchase amount reported and consequently a lower Cashback amount.
Where we have been informed that the ex-VAT price only is used we have added this to the merchant information page as a guide – but there may be several such merchants where this isn’t indicated.

 

 

Why is there Such a Long Delay before my Cashback becomes Available?
Generally speaking, the merchants get invoiced for the cashback after the end of the calendar month in which the transaction occurred. This means that if your transaction was at the start of a month, then you will probably be waiting a longer time for your cashback than someone who purchased at the end of a month. Also, the tracking times vary from merchant to merchant. Some cashback’s happen within a week while some take up to 3 months. Unfortunately it is something we have no control over. We try our very best to pay our users as soon as the merchants clear payments on their end.

 

 

What is Saverr?
Saverr is the latest project by Lloyds Ventures in India. It is set to revolutionize the e-commerce space as we know it by empowering the customers. Saverr has been conceptualized with one purpose in mind - Help our users Save Money and help our Partners grow and to do it all with a smile on our faces.
Through our association with many of the leading internet stores, we strive to offer you the best rewards and extra cash back for your transactions. Through Saverr our members get access to special incentives, product offers, special pricing, consolidated deals and online discounts provided by our partners. In fact many of our partners allow you to use their discount vouchers in addition to the rewards!

 

 

Why should I use Saverr?  
You can shop through Saverr, and earn discounts on your purchases in the form of cashbacks at your favorite stores. How? Well the answer is very simple. Stores pay us a fee/commission when you shop. We then share the fee directly with you. It’s as straightforward as that!
Incredible deals don't end with Saverr. We search for cut-rate and exclusive offers plus amazing deals on hot products. Keep buying as you normally would, just drop by Saverr and watch your cashback total pile up. You really can save a lot.

 

 

Do you store any of my Credit/Debit Card numbers or other financial information?
No not at all. Any transactions you do on a Merchants site after clicking through a Saverr offer is entirely on their site. We do not get access or store any of your financial information at any point during our interaction with each other. 

 

 

How can I earn the most money with Saverr?
Shop online to start earning money with Saverr, but be sure to check our referral program as well (Coming Soon). You can earn over thousands of rupees a month just by referring new users to our free program.

 

 

Sounds great, how do I get started?
Registration is completely free! Sign-up using the form below and you can start making money online in a matter of minutes.   


 

I Have Another Question, Which Hasn't Been Answered Here?
Sorry we haven't been able to answer your question in our Help and FAQ sections. Please write into us directly with your query through our contact form and we’ll respond back to you lightning quick!


 

I own or work for a retailer or website which I would like to see listed within Saverr ?
We’re always working towards adding more and more users. You can use the ‘Partner with us’ link at the bottom of all the pages to request a call. We’ll get back to you immediately.

 

 

I am a Member of the Press or Other Media. I Would Like Some More Information?
If you are a member of the press or other media and would like to contact us then we would very much like to hear from you.

We are obviously very proud of our website and the service which we offer - so we're just itching to tell the world about it!

You can contact us by sending us an enquiry (use the link below) and write to us with the details. We’ll get back to you super quick.

On the other hand, you might wish to find out a little about our site by looking through the information on the Help pages - click the ‘Help’ button above.